Job Title: Social Researcher

Department: Community Development

Reports To: Manager, Social Planning and Research

Hours of Work: 8:30 am to 4:30 pm

Application Deadline: May 5, 2026

Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more information.

• Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, staff and volunteers.
• Maintain confidentiality and privacy protection measures for all community partners, vendors, staff, volunteers and clients
• Promote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, efficient and productive.
• Participate in promoting a positive workplace culture through agency committee membership and departmental activities
• Using a community based participatory action research approach, conduct quantitative and qualitative research studies that focus on equity deserving groups in Durham Region.
• Collaborate with research partners to develop research questions, surveys, interviews and focus group guides.
• Compile data available from publicly available sources (e.g Statistics Canada, Region of Durham Open Data, Community Data Program) to create Community Lens reports, infographics and summaries.
• Stay up to date with current developments in public policy in the social service sector and community development with the ability to create briefing notes.
• Analyze, synthesize, interpret and disseminate key elements of current and proposed government policy legislation.
• Conduct custom reporting on labour market, civic, employment and other social issues as directed.
• Collect data using online survey programs, in person interviews and focus groups.
• Analyze quantitative and qualitative data, interpret results and write reports of findings. 
• Work with partners to conduct program evaluations to gauge effectiveness, build efficiency, make recommendations to enhance programming and sustainability
• Disseminate research results to partners through the CDCD website, social media and in person presentations.
• Work with key community partners and collaborators to develop action plans related to research findings.
• Assists Community Development team to develop funding proposals for the overall agency and grassroot organizations served in the incubation program.
• Participate as an active member of the Community Development team, contributing to a positive workplace culture through engagement in agency committees, departmental initiatives, and collaborative teamwork.
• Other duties as assigned.

Qualifications

• A Master’s degree in social, health or environmental science or arts discipline, with a research/thesis component.
• Experience in research design and quantitative and qualitative methods.
• Familiarity with and experience in community-based research and policy analysis.
• Proven experience with data collection and analysis.
• Strong report writing skills. Knowledge of research ethics.
• Grant writing experience. 
• Experience in the settlement sector working with newcomers, newcomer youth and immigrant-serving partners, is an asset. 
• Experience working with unsheltered populations is an asset.
• Written and oral fluency in English and proficiency in a second language preferred.
• Demonstrates understanding of issues faced by marginalized populations we serve.
• Knowledge of and sensitivity to multicultural communities.
• Knowledge of anti-oppression principles and critical research.
• Must have a high level of integrity and ability to work with confidential and sensitive information.
• Experience in recruiting research participants.
• Strong project management skills, including the ability to prioritize tasks, manage timelines, and collaborate with cross-functional teams.
• Strong proficiency in the use of Microsoft Office and virtual platforms such as Zoom.
• Ability to work independently as well as part of a team. 

Job Title: Social Issues Researcher

Department: Community Development and Social Research

Reports To: Manager, Social Planning and Research

Hours of Work: 8:30 a.m. to 4:30 p.m.

Location: 458 Fairall Street, Unit 4

 Application Deadline: May 5, 2026

Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more information.

• Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, staff and volunteers.
• Maintain confidentiality and privacy protection measures for all community partners, vendors, staff, volunteers and clients
• Promote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, efficient and productive.
• Participate in promoting a positive workplace culture through agency committee membership and departmental activities
• Become familiar with the agency's mission and activities.
• Accept guidance and direction from members of the Community Development department for assistance with tasks.
• Support the dissemination of social research findings.
• Review publicly available data sets and assist with writing reports.
• Attend and actively contribute to team and agency-wide meetings and events.
• Learn about the capabilities of AI and how it can assist with research activities
• Meet with supervisor weekly to discuss work and receive mentoring.
• Other duties as assigned.

  Qualifications

• Post-secondary education or working towards a degree or diploma in social work, social services, or social sciences or other applicable field or high school diploma or working towards diploma with volunteer or work experience.
• Experience analyzing data and writing reports.
• Experience working as part of and making positive contributions to a team.
• Comfortable in public speaking and superior presentation skills
• Written and oral fluency in English and proficiency in a second language preferred.

 Mandatory Requirements

• Age: Must be 15 to 30 years old at the beginning of the employment period
• Status: Must be a Canadian citizen, permanent resident, or have refugee status under the Immigration and Refugee Protection Act.
• Authorization: Must have a valid Social Insurance Number (SIN) and be legally entitled to work in Canada according to provincial/territorial legislation.

Additional Requirements

•  Ability to work flexible hours, including evenings and weekends
• The successful candidate must provide an acceptable Vulnerable Sector Screening

This job posting relates to an open vacancy. The recruitment process does not involve artificial intelligence or automated decision-making. All candidate assessments and hiring decisions are conducted by human reviewers.

Job Title: Overnight Client Support Worker

Department: Humanitarian Response- Durham Reception Centre

Reports To: Manager, Durham Reception Centre

Hours of Work: Overnight Shift (Mon- Fri 11:00 pm to 7:00 am), weekends when required

Location: 533 Kingston Rd, Pickering, ON L1V 3N7

Application Deadline: April 29, 2026

Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more information.

• Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, staff and volunteers.
• Maintain confidentiality and privacy protection measures for all community partners, vendors, staff, volunteers and clients
• Promote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, efficient and productive.
• Participate in promoting a positive workplace culture through agency committee membership and departmental activities
• Provide information on CDCD and DRC services and keeping accurate intake records.
• Ensure clients are safe during the night and respond appropriately to any emergent matters
• Determine and respond to clients’ needs and provide support that is appropriate for each individual client
• Respond promptly to any health and safety concerns involving residents or staff, in accordance with established protocols and standards. Ensure all incidents are accurately documented, reported and escalated to the DRC Manager and CDCD’s Senior management team as required.
• Reply to emails and draft written correspondence to inquiries made.
• Produce and maintain forms and templates for Centre use as required
• Perform data entry, client tracking, database maintenance and overall statistics collection.
• Ensure established service standards and customer service excellence are maintained.
• Provide coordinated administrative functions for the Centre’s program staff, and management team and partners.
• Update and maintain Outlook calendar schedules and client appointments for assigned staff.
• Ensure the onsite DRC’s approved promotional materials are posted and updated.
• Ensure set up and arrangement of meeting rooms required to be used for programming during daytime operations
• Assist the Manager of DRC with establishing and maintaining a centralized filing system.
• Monitor and update IT equipment inventory, office supplies and client welcome/exit packages
• Other duties as assigned.

Qualifications

• High School diploma and/or post-secondary education. 
• 2-3 years related experience in customer service roles, preferably non-profit sector/Employment Resource Centre/community services. 
• Ability to manage calendars, coordinate meetings, prioritize tasks, and handle multiple, overlapping deadlines.
• Experience working with people from various cultural, ethnic, and socio-economic backgrounds.
• Strong computer skills, specifically proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)  and E-mail
• Strong proficiency in the use of virtual platforms such as MS Teams and Zoom
• Ability to take initiative and be a strong self-starter who takes responsibility and is accountable for actions/decisions
• Results oriented, proactive, and resourceful with a quality-standards approach
• Able to create and navigate excel spreadsheets and Access Database
• Good organization skills
• Proficiency in additional languages other than English would be a definite asset.